MODULE 01

Foundations of Human Resources

Description:

Gain a clear understanding of HR’s purpose, scope, and business value. This module introduces the modern HR function and its role in driving people strategy, compliance, and workplace culture.

Key Objectives:

• Define the role and strategic importance of HR
• Identify core competencies and attributes of an effective HR professional
• Build confidence in HR responsibilities with clarity and professionalism

MODULE 02

Understanding Your Communication Style Using DISC

Description:

Explore how communication styles influence HR’s ability to lead, connect, and resolve issues. Complete a DISC assessment and learn how to adapt communication in diverse environments.

Key Objectives:

• Introduction to the DISC Assessment and its workplace application
• Understand the Four DISC Personality Types
• Tailor communication for different styles
• Build adaptive, effective communication skills

MODULE 03

Seamless Starts – Mastering the Art of Effective Onboarding

Description:

A strategic onboarding process shapes engagement, retention, and productivity. This session covers how to build an inclusive, compliant, and welcoming onboarding experience.

Key Objectives:

• Identify the key elements of effective onboarding
• Understand the impact on retention and engagement
• Apply best practices for onboarding programs
• Avoid common onboarding mistakes

MODULE 04

The Power of Workplace Relationships

Description:

Learn how HR can support healthy workplace relationships while upholding boundaries. This module explores interpersonal dynamics, ethical practices, and inclusion.

Key Objectives:

• Understand the importance of workplace relationships
• Identify relationship dynamics and types
• Set boundaries and uphold ethics
• Define HR’s role in supporting interactions

Analyze real-life workplace scenarios

MODULE 05

Employee Relations for Emerging HR Professionals

Description:

Master the foundations of employee relations and learn how to protect the organization while supporting people. This module dives into conflict resolution, compliance, and fair practices.

Key Objectives:

• Understand employee relations fundamentals
• Apply workplace policies fairly and consistently
• Handle conflicts and concerns effectively
• Navigate key employment laws
• Practice documentation and investigations

MODULE 06

The Importance of Employee Benefits and Your HR Role

Description:

Benefits play a big role in employee satisfaction and retention. This session unpacks the essentials of benefits administration and how HR communicates them.

Key Objectives:

• Learn benefit components and structures
• Understand HR’s communication role
• Build confidence working with brokers and vendors
• Educate employees effectively on benefits
• Ensure benefit compliance

MODULE 07

Performance Management – Building a Culture of Growth & Accountability

Description:

Develop strategies for meaningful evaluations and consistent coaching. This module helps HR create a culture where performance and people grow together.

Key Objectives:

• Understand the purpose of performance management
• Use evaluation and feedback effectively
• Align employee goals with business strategy
• Apply coaching for improvement
• Address underperformance with fairness